SUPPORT & INQUIRIES
How Can We Help You Today?
Have questions about creating vector invoices, requesting new currencies, payment gateway configurations, or enterprise licensing? Send us a message and our team will get back to you promptly.
Direct Channels
Technical Support
For bugs, PDF rendering issues, and browser local storage questions.
support@invoice-gen.net
Billing & Refunds
Questions regarding Pro $5/mo or Lifetime $70 purchases and 14-day refunds.
billing@invoice-gen.net
Security & Privacy Desk
Audits, vulnerability disclosures, and data protection compliance.
security@invoice-gen.net
Guaranteed Response Time
All inquiries are answered by human engineers within 12 to 24 business hours.
Send a Message
Frequently Asked Support Questions
Where is my invoice data stored?
Your data never leaves your device. Everything is saved locally in your browser's private local storage. No invoice details are sent to external web servers.
Can I request new international currencies?
Yes! If your preferred regional currency or symbol isn't listed on our Currencies Hub, contact us and our developers will add it to the engine.
How does the 14-day refund work?
If you purchase the Pro Plan ($5/mo) or Lifetime Deal ($70) and are not 100% satisfied, simply email billing@invoice-gen.net within 14 days for a full refund.
Can I print or email the generated PDF?
Yes. Invoices are generated as true vector A4 PDFs, meaning they can be attached directly to emails or sent to physical commercial printers with zero pixelation.